Returns & Exchanges
At Bone Collector, we stand behind the quality of our apparel; if you are not completely satisfied with your purchase, you may return or exchange items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the unwashed and unworn items in their original packaging with all hangtags attached to ensure a smooth inspection process.
Attach Shipping Label
Print the prepaid shipping label provided through our portal and securely affix it to the outside of your return parcel.
Receive Refund or Credit
Once our warehouse receives and inspects your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing